Dispatch Smarter, Not Harder
Auto-dispatch, real-time driver map, calendar view, and automated client notifications — built for dispatchers running dozens of bookings a day without missing a beat.
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Manual dispatch doesn't scale
As your booking volume grows, the cracks in manual coordination become costly mistakes.
Manually assigning drivers wastes hours
Calling drivers one by one, checking availability in spreadsheets, and juggling texts is exhausting and error-prone at high volume.
No real-time view of driver locations
Without a live map, dispatchers are flying blind. You don't know which driver is closest, who's already at a pickup, or where delays are happening.
Scheduling conflicts cause missed bookings
Double-bookings and last-minute driver no-shows happen when you can't see schedule gaps and conflicts at a glance.
Built for how dispatchers work
Every tool you need, designed around your specific workflow.
Auto-Dispatch
8-factor scoring engine that automatically assigns the best available driver based on proximity, rating, vehicle match, and workload.
Learn moreDispatch Map
Live map showing every driver's real-time location, current trip status, and upcoming assignments — all on one screen.
Learn moreCalendar View
Day, week, and month calendar that shows all bookings alongside driver availability, making scheduling conflicts immediately visible.
Learn moreAutomated Notifications
SMS and email notifications fire automatically when a driver is assigned, en route, arrived, and trip completed — zero manual follow-up.
Learn moreBatch Assignment
Assign multiple bookings to drivers in a single action. Bulk dispatch saves time during peak periods when every second counts.
Learn moreHow DrivOQ helps dispatchers
DrivOQ's dispatch interface is designed for speed. Every booking you need to assign is visible in one place, and auto-dispatch handles the routine assignments automatically using an 8-factor scoring algorithm — so you only intervene when a situation needs human judgment.
The real-time dispatch map eliminates the guesswork. You can see exactly where every driver is, which trips are in progress, and which drivers are coming available. When a booking needs last-minute reassignment, you can drag and drop on the map instead of making phone calls.
Automated notifications run in the background, keeping clients informed at every step without any action from you. That alone eliminates dozens of inbound 'where's my driver?' calls every day.
Frequently asked questions
How does DrivOQ's auto-dispatch work?
DrivOQ scores all available drivers against each incoming booking using 8 factors: proximity to pickup, driver rating, vehicle match, current workload, shift schedule, past client preferences, zone coverage, and idle time. The highest-scoring available driver gets the assignment automatically. You can override any assignment manually at any time.
Can I see all drivers on a live map?
Yes. The dispatch map shows every active driver's real-time GPS location, their current status (available, en route, on trip, on break), and their next upcoming assignment. You can click any driver to see their full schedule for the day.
What happens when a client asks where their driver is?
DrivOQ sends automated notifications to clients at every key milestone: driver assigned, driver en route, driver arrived, and trip started. Clients also receive a live tracking link so they can watch the driver's progress in real time — before you even pick up the phone.
Can dispatchers handle bookings from multiple vehicle types?
Yes. DrivOQ supports multiple vehicle categories (sedan, SUV, sprinter, bus, etc.) and auto-dispatch matches each booking to the correct vehicle type. You can also configure dispatch rules per vehicle category, including minimum advance booking time and geographic restrictions.
Dispatch faster starting today.
Join limo and black car companies already running smarter operations with DrivOQ.
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